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FAQ Service

Problems after firmware update

In case you encounter problems after a firmware update of your AV receiver, e.g.

- AV receiver hangs/freezes
- blue screen displayed instead of video signal
- no/limited access to networking features (incl Onkyo Remote App)
- other features that are no longer functional

then please reset your A/V receiver to factory defaults and repeat the firmware update again.

To reset the AV receiver to its factory defaults, turn it on and, while holding down VCR/DVR, press ON/STANDBY. “Clear” will appear on the display and the AV receiver will enter standby mode.

Please see also the following video:
http://www.eu.onkyo.com/en/videos/factory-reset-of-an-tx-nr609-and-other-57264.html

Note that resetting the AV receiver will delete your radio presets and custom settings (incl network configuration).

If the problem persists, please contact the Onkyo Customercare.

Categories for this entry

Tags: TX-NR1009, TX-NR1010, TX-NR3009, TX-NR3010, TX-NR414, TX-NR5009, TX-NR5010, TX-NR509, TX-NR515, TX-NR525, TX-NR579, TX-NR609, TX-NR616, TX-NR626, TX-NR709, TX-NR717, TX-NR727, TX-NR809, TX-NR818, TX-NR828, TX-NR929, TX-SR309, TX-SR313

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Last update:
2013-07-15 10:17

Author:

Revision:
1.2

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